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Error messages
Error message Description and remedy
AWB NG The video signal level is too low.
too Dark Take one or more of the following measures
and then press the WHITE button again.
• Increase the illumination.
• Widen the iris opening.
• Increase the video gain.
AWB NG The video signal level is too high.
too Bright Take one or more of the following measures
and then press the WHITE button again.
• Remove any brightly illuminated objects.
• Decrease the illumination.
• Close the iris opening.
• Decrease the video gain.
AWB NG The color temperature is too low.
C.Temp Low Change the C.Temp setting in the menu to
3200K and try again.
AWB NG The color temperature is too high.
C.Temp High Change the C.Temp setting in the menu to
5600K and try again.
Error message Description and remedy
AWB NG The camera has failed to adjust the white
balance. Take one or both of the following
measures and then try again.
• Remove very bright highlights from the screen.
• Adjust the illumination.
If this message appears repeatedly, have the
internal circuitry checked by qualified personnel.
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