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STERO SG User Manual

STERO SG
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SG, SU-L, SU-H DISHWASHERS
SG
SU-L
SU-H
S
ERVICE and PARTS MANUAL
F45577 (1215)
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STERO SG Specifications

General IconGeneral
BrandSTERO
ModelSG
CategoryDishwasher
LanguageEnglish

Summary

GENERAL

INTRODUCTION

This manual is applicable to the models on the cover page.

MODELS COVERED

The SU and SG Series dishwashers are fully automatic, front-loading dishwashing machines.

TOOLS

Standard and metric sets of hand tools are required for servicing.

ELECTRICAL SPECIFICATIONS

Details incoming voltage requirements and ratings for different models.

ENGINEERING DATA

Provides technical specifications including pump motor and water supply requirements.

INSTALLATION AND OPERATION CYCLES

Covers installation, power-up, priming, and operational cycles like fill, wash, and rinse.

POWER-UP DIAGNOSTICS

Describes the control board's self-check upon powering up the machine.

PRIMING CHEMICAL PUMPS

Explains the process for priming chemical pumps on power-up or cycle start.

FILL/PREHEAT

Details the fill and preheat stage of the dishwashing cycle.

READY MODE

Describes the machine's idle state where heat is maintained.

NORMAL OPERATION (WASH CYCLE)

Outlines the steps for initiating and executing a wash cycle.

RINSE

Describes the rinse phase of the dishwashing cycle.

POWER-DOWN / DRAIN

Explains how to initiate a drain cycle and power down the unit.

PROGRAMMING MENUS

Details the three programming menus and their access codes for settings.

REMOVAL AND REPLACEMENT OF PARTS

CONTROL PANEL SERVICE POSITION

Procedure for placing the control panel in a service-friendly position.

LEFT AND RIGHT TRIM PANELS

Instructions for removing and installing the left and right trim panels.

Left and Right Trim Panel Installation

Steps for correctly installing the left and right trim panels.

SWITCH MEMBRANE

Procedure for removing and replacing the switch membrane.

CONTROL PANEL COVER

Instructions for removing and replacing the control panel cover.

WATER LEVEL SENSORS

Guide for removing and replacing water level sensors.

CHEMICAL PUMPS - WELCO

Instructions for removing and replacing the WELCO chemical pumps.

DRAIN PUMP

Procedure for removing and replacing the drain pump.

FILL VALVE (1SOL)

Steps for removing and replacing the 1SOL fill valve.

RINSE PUMP

Procedure for removing and replacing the rinse pump.

RINSE PUMP

Steps for removing and replacing the rinse pump assembly.

RINSE PROBE (2QTM)

Instructions for removing and replacing the 2QTM rinse probe.

WASH PIPE ASSEMBLY

Procedure for removing and installing the wash pipe assembly.

WASH PUMP/MOTOR (1MTR)

Instructions for removing and replacing the wash pump/motor assembly.

BOOSTER HEATER (SU-H)

Procedure for removing and replacing the booster heater on SU-H models.

BOOSTER THERMISTOR & HIGH LIMIT PROTECTION (SU-H)

Guide for replacing booster thermistor and high limit protection on SU-H models.

SUMP THERMISTOR & HIGH LIMIT PROTECTION

Instructions for replacing sump thermistor and high limit protection.

AIR GAP

Procedure for removing and replacing the air gap component.

DOOR SWITCH

Steps for removing and replacing the door switch.

SERVICE PROCEDURES AND ADJUSTMENTS

REPLACEMENT CONTROL BOARD PROGRAMMING

Guide for programming a replacement control board for different models.

SERVICE PROGRAMMING (8934)

Details the service programming menu and its options.

EDIT PARAMETERS

Table listing adjustable parameters, their descriptions, and possible values.

VIEW ERROR LOG

Explains how to view and interpret error codes displayed by the machine.

VIEW STATS

Displays hours of operation for various machine components.

TOGGLE DIAGNOSTIC

Enables viewing real-time sensor values for troubleshooting.

PRIME PUMPS

Procedure for manually priming sanitizer, detergent, and rinse aid pumps.

IMMEDIATE SHUTDOWN

Shuts down the dishwasher immediately, saving fill/drain time during servicing.

SHOW SOFTWARE REV.

Displays the machine type and software revision number.

RESET PARAMETERS

Resets all adjustable parameters to their factory default settings.

EXIT MENU

Exits the current programming menu.

PRIME PUMPS

Manual priming procedure for chemical pumps.

EXIT MENU

Exits the Edit Parameters menu and returns to the Soap Menu.

PRIME PUMPS

Manual priming procedure for sanitizer, detergent, and rinse aid pumps.

EXIT MENU

Exits the Prime Pumps menu and returns to the Soap Menu.

BYPASS WASH/HEAT CYCLES FOR TROUBLESHOOTING

How to bypass wash and heat cycles for faster troubleshooting.

10K OHM THERMISTOR TEST - BOOSTER (3QTM) & SUMP (1QTM)

Procedure for testing booster and sump thermistors using a resistance chart.

PURGE BOOSTER/HOLDING TANK FOR SERVICE

Instructions for purging the booster or holding tank for service.

DOOR ADJUSTMENT

Procedure for adjusting the door to ensure proper closure and alignment.

SUMP HEATER TEST

Procedure for testing the sump heater element's voltage, current, and resistance.

BOOSTER HEATER TEST

Procedure for testing the booster heater element's voltage, current, and resistance.

Resistance Test on Heating Element

Steps for testing the heating element's resistance.

Resistance Test on Booster Heating Element

Steps for testing the booster heating element's resistance.

100K OHM THERMISTOR TEST - RINSE PROBE (2QTM)

Procedure for testing the rinse probe thermistor using a resistance chart.

SOAP PROGRAMMING (7627)

EDIT PARAMETERS

Table listing parameters for detergent, rinse aid, and sanitizer settings.

PRIME PUMPS

Manual priming procedure for chemical pumps.

EXIT MENU

Exits the Edit Parameters menu and returns to the Soap Menu.

MANAGER PROGRAMMING (1001)

EDIT PARAMETERS

Table listing parameters for detergent and rinse aid pump operations.

EDIT PARAMETERS

Table listing parameters for low temp alarms, chemical alerts, and temperature units.

PRIME PUMPS

Manual priming procedure for sanitizer, detergent, and rinse aid pumps.

EXIT MENU

Exits the Prime Pumps menu and returns to the Soap Menu.

TESTING SANITIZER (BLEACH) CONCENTRATION (P.P.M.)

Testing Sanitizer Concentration

Procedure for testing bleach concentration using litmus paper.

SERVICE PROCEDURES AND ADJUSTMENTS

BYPASS WASH/HEAT CYCLES FOR TROUBLESHOOTING

How to bypass wash and heat cycles for faster troubleshooting.

10K OHM THERMISTOR TEST - BOOSTER (3QTM) & SUMP (1QTM)

Procedure for testing booster and sump thermistors using a resistance chart.

PURGE BOOSTER/HOLDING TANK FOR SERVICE

Instructions for purging the booster or holding tank for service.

DOOR ADJUSTMENT

Procedure for adjusting the door to ensure proper closure and alignment.

SUMP HEATER TEST

Procedure for testing the sump heater element's voltage, current, and resistance.

BOOSTER HEATER TEST

Procedure for testing the booster heater element's voltage, current, and resistance.

Resistance Test on Heating Element

Steps for testing the heating element's resistance.

Resistance Test on Booster Heating Element

Steps for testing the booster heating element's resistance.

100K OHM THERMISTOR TEST - RINSE PROBE (2QTM)

Procedure for testing the rinse probe thermistor using a resistance chart.

ELECTRICAL OPERATION

COMPONENT FUNCTION

Describes the function of various electrical components in the dishwasher.

COMPONENT LAYOUT

Diagram showing the physical layout of electrical components.

CONTROL BOARD LEDS

Lists control board LEDs, their functions, and colors.

CONTROL BOARD TEST POINTS

Identifies test points on the control board and their associated signals.

CONTROL BOARD TEST POINTS 120 - 240 VAC & VDC

Details test points on the control board for different voltage configurations.

CONTROL BOARD JUMPERS

Diagram and table showing control board jumpers and their functions.

CONTROL BOARD WIRE CONNECTIONS

Identifies wire connections on the control board and their corresponding components.

POWER SUPPLY BOARD LEDs & TEST POINTS

Details LEDs and test points on the power supply board.

SU-L & SG WIRING DIAGRAM

SUPPLY

Specifies electrical supply requirements for SU-L and SG models.

SYMBOL DEFINITION

Defines electrical symbols used in the wiring diagrams.

SU-H (3 WIRE - 1PH) WIRING DIAGRAM

SUPPLY

Specifies electrical supply requirements for SU-H models.

SYMBOL DEFINITION

Defines electrical symbols used in the wiring diagrams.

SU-L & SG SEQUENCE OF OPERATION

Conditions

Lists conditions required before starting the SU-L & SG sequence.

Power-Up Diagnostics

Describes the power-up diagnostic checks for SU-L & SG models.

Fill/Preheat Cycle

Details the steps in the Fill/Preheat cycle for SU-L & SG models.

Wash and Drain Cycle SU-L 120/60/1

Describes the wash and drain cycle steps for SU-L 120/60/1 models.

SU-H SEQUENCE OF OPERATION

Conditions

Lists conditions required before starting the SU-H sequence.

Power-Up Diagnostics

Describes the power-up diagnostic checks for SU-H models.

Fill/Preheat Cycle

Details the steps in the Fill/Preheat cycle for SU-H models.

Wash and Drain Cycle SU-H

Describes the wash and drain cycle steps for SU-H models.

Rinse Cycle

Details the steps in the rinse cycle.

Power Down Sequence

Outlines the steps for powering down the dishwasher.

CYCLE TIMING CHART

SU-L & SU-H - Cycle Timing

Table showing cycle timing for SU-L and SU-H models.

SG - Cycle Timing

Table showing cycle timing for SG models.

TROUBLESHOOTING

TOGGLE DIAGNOSTICS

Tool for monitoring real-time sensor values and diagnosing issues.

ERROR CODES

Explains how error codes are displayed and the need for troubleshooting.

Error

Table listing error codes, their display messages, and descriptions.

TROUBLESHOOTING GUIDE WARE

Dishes not clean

Possible causes and solutions when dishes are not clean.

Spotting of silverware, glasses, or dishes

Possible causes and solutions for spotting on glassware.

Food soils remain in dishwasher

Possible causes and solutions for food soils remaining in the dishwasher.

Unexpected results on dishes

Possible causes for various unexpected results on dishes.

TROUBLESHOOTING GUIDE MACHINE

No machine operation (no display)

Troubleshooting steps for when the machine has no display.

No machine operation (with display)

Troubleshooting steps for when the machine has a display but won't operate.

Low temperature readings

Possible causes for low temperature readings during operation.

Booster not heating. (SU-H models ONLY)

Troubleshooting steps for when the booster heater is not heating on SU-H models.

Sump not heating.

Troubleshooting steps for when the sump heater is not heating.

Wash motor won't start.

Troubleshooting steps for when the wash motor does not start.

Machine will not fill sump or will not fill high enough.

Troubleshooting steps for when the machine fails to fill or fills insufficiently.

Machine fills too high.

Troubleshooting steps for when the machine fills with too much water.

Machine won't stop when door is opened.

Troubleshooting steps for when the machine fails to stop when the door is opened.

Machine leaks from door.

Troubleshooting steps for leaks originating from the door.

Door not staying closed during wash.

Troubleshooting steps for when the door does not stay closed during washing.

Machine will not drain.

Troubleshooting steps for when the machine fails to drain.

Some water occasionally drips out of rinse arms.

Explanation for occasional dripping from rinse arms.

Booster or holding tank takes too long to fill or won't fill.

Troubleshooting steps for slow or failed filling of booster/holding tank.

Chemicals not feeding

Troubleshooting steps for when chemical pumps are not feeding.

Noisy Wash Arm

Possible causes and solutions for a noisy wash arm.

CATALOG OF REPLACEMENT PARTS

SG & SU SERIES UNDERCOUNTER DISHWASHERS

Lists models covered in this parts catalog.

BASE ASSEMBLY (SG)

BASE ASSEMBLY (SG)

Diagram and parts list for the SG base assembly.

BASE ASSEMBLY (SU-H & SU-L)

BASE ASSEMBLY (SU-H & SU-L)

Diagram and parts list for the SU-H and SU-L base assembly.

DOOR ASSEMBLY (SG)

DOOR ASSEMBLY (SG)

Diagram and parts list for the SG door assembly.

DOOR ASSEMBLY (SU-H & SU-L)

DOOR ASSEMBLY (SU-H & SU-L)

Diagram and parts list for the SU-H and SU-L door assembly.

CONTROL PANEL AND BOARDS

CONTROL PANEL AND BOARDS

Diagram and parts list for control panel and associated boards.

WASH ARM AND RINSE ARM ASSEMBLY

WASH ARM AND RINSE ARM ASSEMBLY

Diagram and parts list for wash and rinse arm assemblies.

WASH PIPE ASSEMBLY

WASH PIPE ASSEMBLY

Diagram and parts list for the wash pipe assembly.

WASH PUMP AND DRAIN

WASH PUMP AND DRAIN

Diagram and parts list for the wash pump and drain components.

RINSE PUMP

RINSE PUMP

Diagram and parts list for the rinse pump assembly.

CHEMICAL PUMPS AND SENSORS

CHEMICAL PUMPS AND SENSORS

Diagram and parts list for chemical pumps and sensors.

BOOSTER ASSEMBLY (HOT) (SU-H)

BOOSTER ASSEMBLY (HOT) (SU-H)

Diagram and parts list for the hot booster assembly on SU-H models.

RECOVERY TANK ASSEMBLY (COLD) (SU-L & SG)

RECOVERY TANK ASSEMBLY (COLD) (SU-L & SG)

Diagram and parts list for the cold recovery tank assembly.

FILL AIR GAP (SU-H & SU-L)

FILL AIR GAP (SU-H & SU-L)

Diagram and parts list for the fill air gap on SU-H and SU-L models.

FILL AIR GAP (SG)

FILL AIR GAP (SG)

Diagram and parts list for the fill air gap on SG models.

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