What to do if STM Receiver displays 'Sync Max Loss Exceeded - Logging off'?
If the STM Receiver shows 'Sync Max Loss Exceeded - Logging off', it means the VSAT has sent the maximum allowed number of synchronization messages to the Hub without a response. Check the power level and antenna.
Why STM Receiver shows 'Logon Failed -- Hub busy'?
The 'Logon Failed -- Hub busy' message on your STM Receiver indicates that the Hub has insufficient resources to serve the logon request from the VSAT. If this continues to happen, there may be something wrong with the VSAT configuration at the Hub side.
What does 'Logon Denied' mean on STM Receiver?
If your STM Receiver displays 'Logon Denied', it means the VSAT is not authorized to log on to the satellite network. Please contact the Hub Operator.
Guides on setting up TCP/IP for PCs connected to the VSAT LAN in Windows 7.
Describes the process of accessing the VSAT's web interface with login credentials.
Details configuring essential VSAT parameters like satellite, IP, and positioning.
Covers antenna alignment, TX power calibration, and BUC line-up steps.
Outlines steps to verify the VSAT's connection status with the network Hub.
Final configuration steps to ensure the VSAT is ready for regular network use.
Provides an overview of the satellite interface state, transmitter, and receiver status.
Provides a reference list of CLI commands available in boot and application SW.
Steps for powering on the VSAT and logging into the CLI for configuration.
Details configuring antenna, ODU, geographical position, and forward link parameters.
Covers forward link acquisition, TX power calibration, and antenna adjustments.
Steps to verify the VSAT's connectivity to the network Hub.
Explains how to set up dynamic NAPT for LAN-initiated connections over satellite.
Explains how to use a multi-field classifier for IP packet QoS grouping.
Explains how the VSAT can receive software updates automatically from the SatLink Hub.
Guides on manually upgrading VSAT software using the `sw upgrade` command.
Explains PEP-TCP for improving TCP performance over satellite links.
Describes implementing a transmit inhibit function for safety compliance.
Covers configuring the antenna controller, BUC, LNB, and forward link entries.
Explains how to use the ping command to test network communication and latency.
Provides CLI steps to manually set LAN and DVB interface IP addresses.
Step-by-step guide to calibrate TX output power using 3rd party BUCs.
Common questions and answers for resolving VSAT operational problems.
Using ping and other tools to diagnose network connectivity issues.
Details common events logged by the VSAT, their severity, and required actions.
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