Sunways AT 5000 - Page 93

Malfunction Description Remedies
410:SMTP Co. SMTP server cannot be reached Check the Email settings with
the Sunways Browser.
➡ Is a valid URL or IP address
set for the SMTP server?
411:SMTP Soc SMTP no socket available Internal error or problem when
addressing the server:
no remedy available
412:SMTP Co. SMTP faulty communication
with server
Check the Email settings with
the Sunways Browser.
➡ Is a valid recipient Email ad-
dress set?
➡ Is the portal Email address
set to sunways@mail1.
meteocontrol.de in the
configuration of the system
monitoring?
Malfunction Description Remedies
413:DNS Fail. DNS has failed Check whether a valid gate-
way and a valid DNS server
IP address are entered in the
network configuration.
➡ Can the inverter access the
Internet?
414:HTTP Con. HTTP client connection has
failed
Check the settings of the portal
address (www.meteocontrol.
de) and the mailbox file
(extern/sunways/pobox.php) in
the configuration of the system
monitoring
415:HTTP Aut. HTTP client authorisation has
failed
Internal error or problem when
addressing the server:
no remedy available
416:HTTP Tim. HTTP client timeout Internal error or problem when
addressing the server:
no remedy available
417:HTTP Soc. HTTP client no socket available Internal error or problem when
addressing the server:
no remedy available
93