Frequently Asked Questions
July 29, 2002 T-Mobile Sidekick Owner’s Manual 251
What size is the headset jack?
The headset jack is a mini stereo jack.
What GSM frequency is the phone compatible with?
The phone operates on a frequency of 1900 MHZ (only). (The phone will not work in Europe.)
Can I use the phone outside the United States?
You can use it in North America (US, Canada, and Mexico). It will not work in Europe. If traveling to Mexico,
make sure that device allows roaming on the networks of Mexican GSM providers.
What are the various ways I can dial a phone number or contact?
You can dial the phone by:
• Typing the phone number from any Jump screen.
• Using the Dial Pad and the wheel while in the Phone application.
• Selecting numbers from the Recent Calls, Redial, Speed Dial, or Call Log menus.
• Selecting an entry and holding down the wheel from the Address Book.
Read more in
Place a Call
on page 68.
How can I find out how much call time I’ve used?
You can see how many minutes have been used by viewing the Jump screen with the Phone preview screen
selected. You can also open the Phone Settings screen. The Accumulated Call Time is shown on this screen.
What is the maximum number of speed dial shortcuts I can save?
The maximum number of speed dial shortcuts is nine. (Number 1 is reserved for voice mail.)
How do I dial phones numbers that include alphabet letters (e.g., 1-800-FLOWERS)?
You can type character keys into the “number to be dialed” field. The application will do a reverse mapping,
converting the characters to the appropriate numbers for that character's position on a standard U.S. phone
keypad. For example, you can enter “1800 Flowers”. What you will see on the screen is 1-800-FLOWERS, but the
number actually dialed is 18003569377.
How many calls can the device store in its log?
The device will log 100 calls, first in-first out. Incoming, outgoing, and missed calls are all counted together.
Read more in
Your Call Log
on page 73.
How do I clear a phone number in the phone display window?
Hold down the DEL key for a couple of seconds to clear a phone number.
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