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6. DIAGNOSTIC TOOL

The Diagnostic Utility is a toolbox that allows users to explore the printer's

settings and status; change printer settings; download graphics, fonts, and

firmware; create printer bitmap fonts; and to send additional commands to the

printer. Using this convenient tool, you can explore the printer status and settings

and troubleshoot the printer.

Note: This utility works with printer firmware V6.00 and later versions.

6.1 Start the Diagnostic Tool

1. Double click on the Diagnostic tool icon to start the software.

2. There are four features (Printer Configuration, File Manager, Bitmap Font

Manager, Command Tool) included in the Diagnostic utility.

Features tab

Printer functions

Interface

Printer Status

Printer setup

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General

Print Method	Thermal Transfer / Direct Thermal
Communication Interface	USB 2.0, RS-232
Power Supply	100-240V AC, 50/60 Hz
Operating Temperature	41°F - 104°F (5°C - 40°C)
Operating Humidity	85% non-condensing
Max. Print Width	4.09" (104 mm)
Label Width	1.18" - 4.33" (30 mm - 110 mm)
Storage Temperature	-40 ~ 60°C (-40 ~ 140°F)