51
FAQs
General Problems with the TV Set
Problem Solution
No power. Insert the power plug securely into the power outlet
and ensure the power outlet is switched on.
No picture. • Ensure that the equipment is connected
properly. Adjust the antenna or use an external
antenna. Relocate the unit to near a window (if
inside a building). Move the TV set away from
any appliance that causes interference.
• Auto-tune the unit again.
• Try another channel.
No sound or
distorted sound.
• Ensure that the equipment is connected
properly.
• Ensure that the input setting for the TV is
correct.
• Ensure the audio settings are properly set.
• Ensure the volume is not muted. If it is, press
the MUTE button to restore the sound.
• If earphones are connected, unplug them.
• Adjust the volume to a suitable level by pressing
the VOL+/VOL- button.
No operations can be
performed with the
remote control unit.
• Check the batteries are correctly installed.
• The batteries may be exhausted: replace them.
• Make sure to point the remote control at the
remote control sensor and try it again.
• Make sure to use the remote control at a
distance of no more than 6m from the sensor.
• Remove any obstacles between the remote
control and remote control sensor.
If you experience any problems with your TV, check the list below and take
any necessary steps before calling for service. If none of the solutions help
you solve the problem, turn the power off and contact the After Sales Support
line for advice.
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