Message Description
Pin code fail
Missing or wrong PIN code. (Only if SIM card PIN code is enabled.)
GSM net fail
Unit failed with registration to local GSM network.
SIM card fail
SIM not installed or SIM card failure.
GSM not detected
GSM auto enroll failed to detect GSM/GPRS module.
No GPRS service
The SIM card does not have the GPRS service enabled.
GPRS conn. fail
Local GPRS network is not available or, wrong setting to GPRS APN, user and/or
password.
Srvr unavailable
PowerManage receiver cannot be reached – Check the Server IP
IP not defined
Server IP #1 and #2 are not configured.
APN not defined
APN is not configured.
SIM card locked
After entering a wrong PIN code 3 consecutive times the SIM is locked. To unlock it
enter a PUK number. The PUK number cannot be entered by the control panel.
Denied by server
PowerManage denies the connection request. Check that the panel is registered to
PowerManage
3.9.4 Testing the SIM Number
The PowerMaster enables to test the SIM number to ensure the SIM number was entered correctly in the control panel
(see section 3.6.7) and to coordinate with the operator.
07:DIAGNOSTICS
⋅ ⋅ ⋅
SIM NUMBER TEST
⋅ ⋅ ⋅
Tst by IP RCVR 1
Enter the "SIM NUMBER TEST" menu, select the IP server (out of two) used for the verification of the SIM and press
. The panel sends a test SMS to the server.
If the server receives the SMS, the KP-250 PG2 will display “SIM# verified” and the test ends successfully. If the SMS
was not received, for example, if there is no connection between the control panel and server, the KP-250 PG2 will
display “SIM not verified”.
During testing, the following messages are displayed and can help to troubleshoot problems:
Message Description
SIM # verified Test successful
SIM NOT verified Test fails
SIM TEL. missing Test fails because the panel SIM is not defined
GSM init Test is in progress waiting for GSM modem to initialize
Connect srvr Test is in progress waiting for connection to the server
68 D-306919 KP-250 PG2 Installer’s Guide
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