Welbilt Merrychef eikon e1s - Error Codes and Actions Reference

94
eikon e1s
Service and repair guide
Error
Code
Error Condition
Description
Trigger
Possible Causes
System Response
Action
E 111
Cavity sensor
error
Cavity sensor
broken /
unplugged.
The controller is reading
an open circuit across
the thermocouple input.
The thermocouple is
not connected. The
thermocouple is
broken open circuit.
Failed SRB.
Display error message
until system is power
cycled (see footnote).
Replace
thermocouple and
check connection to
SRB.
E 112
SRB sensor fail
SRB ambient
temperature
sensor failure
Shorted SRB
temperature sensor.
Shorted Ambient
temp sensor on the
SRB.
Display error message
until service call and the
magnetron cools down
or the cavity stat.
Replace SRB.
E 113
Magnetron fail on
without request
Magnetron
operates without
being requested
to do so.
Magnetron current
sensed at >1 Amp.
Triac, Diode or relay
short circuited on
SRB.
Display error message
until service call and the
magnetron cools down
or the cavity stat is reset.
Check power supply
to oven. Replace
SRB.
E 116
Heater off on
request
No heater heat
rise in cavity.
Cavity does not reach
100°C in 30 minutes.
Oven heater element
failure.
Display error message
until service call and the
magnetron cools down
or the cavity thermostat
is reset.
Check heater
element.
E 117
Magnetron
overheat
thermostat
Magnetron
overheat
thermostat has
been triggered as
a result of
excessive
temperature.
Magnetron stat is open
circuit when running
microwave.
Blocked air filters /
high environmental
temperatures /
Positioning next to
heat sources or failed
magnetron.
Display error message
until service call and the
magnetron cools down
or the cavity thermostat
is reset.
Check magnetron is
being cooled
successfully.
n/a
Oven door open
longer than 1 min.
Oven door open.
Oven inoperable.
Break in switched feed
on SRB.
Door left open.
Failed door switch/s
or SRB. Faulty wiring
or connection.
Display warning message
until door is closed.
If door is closed
check
microswitches and
fuses.
EO87
Constant key
press detected
Touch screen
inoperable.
Continual pressure of
the touch screen.
Damaged touch
screen / touch screen
depress for more than
15 seconds.
Display error message
until touch screen press
released.
Clean touch screen
and overlay. Reset
power to oven.
Table 3.7: Error codes and actions
Note: To reset the error, cycle the main power button at the front of the appliance.
Error code for recommission test messages
• 89 Cooling test fail – if this occurs repeat test and ensure the test is complete
• 90 Convection test fail – if this occurs repeat test and ensure the test is complete
• 92 Heater test fail – if this occurs repeat test and ensure the test is complete
• 93 Magnetron test fail – if this occurs repeat test and ensure the test is complete
• 96 Door closed test fail – if this occurs repeat test and ensure the test is complete
• 97 Door open test fail – if this occurs repeat test and ensure the test is complete
• 98 Incomplete cleaning – if this occurs repeat test and ensure the test is complete