Xerox AltaLink B8145 Series User Manual

Print, Copy, and Scan Problems
IDENTIFYING PRINT, COPY, AND SCAN PROBLEMS
Problems with the output quality of your printer can be a print-related, copy-related, or scan-related problem. A
quick test can help you to identify where a problem exists.
To identify if a problem is print-related or scan-related, do the following:
1. Print the Getting Started guide:
a. At the printer control panel, press the HHoommee button.
b. Touch DDeevviiccee, then touch IInnffoorrmmaattiioonn PPaaggeess.
c. Touch GGeettttiinngg SSttaarrtteedd, then touch PPrriinntt.
d. To return to the Home screen, press the HHoommee button.
2. Check the quality of the printed output.
3. If the print quality appears poor, the problem is print-related. For possible solutions, refer to Print-Quality
Problems.
4. If the print quality meets your requirements, the problem is likely to be scanner-related.
a. Copy the Getting Started guide that you have printed.
b. Check the quality of the copy output.
c. For any symptom of poor scan quality, refer to Copy and Scan Problems.
PRINT-QUALITY PROBLEMS
Your printer is designed to produce consistently high-quality prints. If you observe print-quality problems, use the
information in this section to troubleshoot the problem. For more information, go to www.xerox.com/office/
ALB81XXsupport.
CCaauuttiioonn:: The Xerox Warranty or Service Agreement does not cover damage caused by using
unsupported paper or specialty media. For more information, contact your local Xerox representative.
Note: To ensure consistent print quality, the toner cartridges and print cartridges for many devices are
designed to cease functioning at a predetermined point.
Controlling Print Quality
Various factors can affect the quality of the output of your printer. For consistent and optimum print quality, use
paper designed for your printer, and set the paper type correctly. Follow the guidelines in this section to maintain
optimum print quality from your printer.
Temperature and humidity affect the quality of the printed output. For details, refer to Environmental
Specifications.
Xerox
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AltaLink
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B8145/B8155/B8170 Series Multifunction Printer User Guide 335
Troubleshooting

Xerox AltaLink B8145 Series Specifications

General

Print Speed	Up to 45 ppm
Print Resolution	Up to 1200 x 2400 dpi
Monthly Duty Cycle	Up to 200, 000 pages
Duplex Printing	Automatic
Touchscreen	10.1-inch color touchscreen
Functions	Print, Copy, Scan, Fax, Email
Memory	4 GB
Copy Speed	Up to 45 cpm
Copy Resolution	Up to 600 x 600 dpi
Scan Resolution	Up to 600 x 600 dpi
Connectivity	Ethernet, USB
Scanning	Color scanning
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plug-in for Android, Mopria, Xerox Mobile Link App
Hard Drive	320 GB (optional)