Xerox VersaLink B405DN

Contents
Xerox
®
VersaLink
®
B405 Multifunction Printer 7
User Guide
8 Troubleshooting 181
General Troubleshooting ......................................................................................................................................... 182
Printer Does Not Power On .............................................................................................................................. 182
Printer Resets or Powers Off Frequently ..................................................................................................... 183
Printer Does Not Print........................................................................................................................................ 183
Printing Takes Too Long ................................................................................................................................... 184
Document Prints From Wrong Tray ............................................................................................................. 185
Automatic 2-Sided Printing Problems ......................................................................................................... 185
Printer is Making Unusual Noises.................................................................................................................. 185
Paper Tray Will Not Close ................................................................................................................................ 185
Condensation has Formed Inside the Printer ........................................................................................... 186
Paper Jams .................................................................................................................................................................... 187
Locating Paper Jams .......................................................................................................................................... 187
Minimizing Paper Jams ..................................................................................................................................... 188
Clearing Paper Jams .......................................................................................................................................... 190
Troubleshooting Paper Jams .......................................................................................................................... 201
Print-Quality Problems .............................................................................................................................................. 204
Controlling Print-Quality ................................................................................................................................... 204
Paper and Media ................................................................................................................................................. 204
Solving Print-Quality Problems ....................................................................................................................... 205
Copy and Scan Problems.......................................................................................................................................... 210
Fax Problems ................................................................................................................................................................ 211
Problems Sending Faxes ................................................................................................................................... 211
Problems Receiving Faxes ................................................................................................................................ 212
Getting Help ..................................................................................................................................................................
213
Viewing Warning Messages on the Control Panel.................................................................................. 213
Viewing Current Errors on the Control Panel ............................................................................................ 213
Using the Integrated Troubleshooting Tools ........................................................................................... 213
Online Support Assistant .................................................................................................................................. 214
Information Pages.............................................................................................................................................. 214
More Information ............................................................................................................................................... 214