Xerox VersaLink B405DN User Manual

Troubleshooting
Xerox
®
VersaLink
®
B405 Multifunction Printer 213
User Guide
Getting Help
This section includes:
• Viewing Warning Messages on the Control Panel ............................................................................................. 213
• Viewing Current Errors on the Control Panel ....................................................................................................... 213
• Using the Integrated Troubleshooting Tools ...................................................................................................... 213
• Online Support Assistant ............................................................................................................................................. 214
• Information Pages ......................................................................................................................................................... 214
• More Information .......................................................................................................................................................... 214
Your printer comes with utilities and resources to help you troubleshoot printing problems.
Viewing Warning Messages on the Control Panel
When a warning condition occurs, the printer alerts you of the problem. A message appears on the
control panel and the LED status light on the control panel flashes amber or red. Warning alerts inform
you about printer conditions, such as low supplies or open doors, that require your attention. If more
than one warning condition occurs, only one warning message appears on the control panel at a time.
Viewing Current Errors on the Control Panel
When an error condition occurs, a message appears on the control panel to inform you of the problem.
Error messages warn you about printer conditions that prevent the printer from printing or degrade
printing performance. If more than one error occurs, only one is displayed on the control panel.
Using the Integrated Troubleshooting Tools
Your printer has a set of reports that you can print. These reports include the Demonstration Print page
and the Error History report that can assist you in troubleshooting certain problems. The Demonstration
Print page prints an image to show print quality. You can use this page to troubleshoot print quality
issues with the printer. The Error History report prints information on the most recent printer errors.
Printing Information Pages
1. At the printer control panel, press the Home button.
2. Touch Device > About > Information Pages.
3. To print an information page, touch the desired page.
4. To return to the Home screen, press the Home button.

Xerox VersaLink B405DN Specifications

General

Print Technology	Laser
Print Speed (Black)	Up to 47 ppm
Print Resolution	Up to 1200 x 1200 dpi
Monthly Duty Cycle	Up to 110, 000 pages
Standard Paper Capacity	700 sheets
Maximum Paper Capacity	2, 350 sheets
Paper Output	250 sheets
Copy Speed	Up to 47 cpm
ADF Capacity	50 sheets
Processor	1.05 GHz
Memory	2 GB
Fax Speed	33.6 Kbps
Two-sided scanning	Yes
Media Sizes Supported	A4, A5, A6, B5, Legal, Letter
Connectivity	Ethernet
Mobile Printing	Apple AirPrint, Google Cloud Print, Xerox Print Service Plug-in for Android
Scan Resolution	600 x 600 dpi
Control Panel	5-inch color touchscreen
Functions	Print, Copy, Scan, Fax
Operating System Compatibility	Windows, macOS, Linux
Hard Drive	Optional