Troubleshooting
Xerox
®
VersaLink
®
B405 Multifunction Printer 205
User Guide
CAUTIONS: Some paper and other media types can cause poor output quality, increased paper
jams, or damage your printer. Do not use the following:
• Rough or porous paper
• Inkjet paper
• Non-laser glossy or coated paper
• Paper that has been photocopied
• Paper that has been folded or wrinkled
• Paper with cutouts or perforations
• Stapled paper
• Envelopes with windows, metal clasps, side seams, or adhesives with release strips
• Padded envelopes
• Plastic media
• Transparencies
• Ensure the paper type selected in your print driver matches the paper type on which you are
printing.
• If you have the same size paper loaded in more than one tray, ensure that the proper tray is
selected in the print driver.
• Store your paper and other media properly for optimum print quality. For details, refer to Paper
Storage Guidelines on page 141.
Solving Print-Quality Problems
When the print quality is poor, select the closest symptom from the following table and refer to the
corresponding solution to correct the problem. You can also print a Demonstration Print page to more
precisely determine the print-quality problem. For details, refer to Information Pages on page 32.
If the print quality does not improve after performing the appropriate action, contact your Xerox
representative.
Note: To maintain print quality, the toner cartridge is designed to provide a warning message when
the toner level is low. When the toner cartridge reaches this level, a warning message appears.
When the toner cartridge is empty, another message prompts you to replace the toner cartridge.
The printer stops printing until you install a new toner cartridge.