Xerox WorkCentre 3025BI User Manual

Common Problems
Xerox
® WorkCentre® 3025
User Guide
198
Vertical repetitive
defects
If marks repeatedly appear on the printed side of the page at even intervals:
• The print cartridge may be damaged, run a few prints through the machine and if
you still have the problem, remove the print cartridge and install a new one. (See
Replacing the Print Cartridge.)
• Parts of the machine may have toner on them. If the defects occur on the back of
the page, the problem will likely correct itself after a few more pages.
• The fusing assembly may be damaged. Contact a service representative.
Background scatter Background scatter results from bits of toner randomly distributed on the printed page.
• The paper may be too damp. Load a new batch of paper. Do not open packages of
paper until necessary so that the paper does not absorb too much moisture.
• If background scatter occurs on an envelope, change the printing layout to avoid
printing over areas that have overlapping seams on the reverse side. Printing on
seams can cause problems.
• If background scatter covers the entire surface area of a printed page, adjust the
print resolution through your software application or using the printer driver options.
Misformed
characters
• If characters are improperly formed and producing hollow images, the paper stock
may be too slick. Try different paper. (See Media Guidelines.)
• If characters are improperly formed and producing a wavy effect, the scanner unit
may need service. Contact a service representative.
Page skew • Ensure that the paper is loaded properly.
• Check the paper type and quality. (See Media Guidelines.)
• Ensure that the guides are not too tight or too loose against the paper stack. (See
Loading Paper.)
Curl or wave • Ensure that the paper is loaded properly.
• Check the paper type and quality. Both high temperature and humidity can cause
paper curl. (See Media Guidelines.)
• Turn the stack of paper over in the tray. Also try rotating the paper 180 degrees in
the tray.
Condition Suggested Solutions
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Xerox WorkCentre 3025BI Specifications

General

Print Technology	Laser
Functions	Print, Copy, Scan, Fax
Print Speed	Up to 20 ppm
Copy Speed	Up to 20 cpm
Copy Resolution	Up to 600 x 600 dpi
Fax Transmission Speed	33.6 Kbps
Memory	128 MB
Duplex Printing	Manual
First Page Out	As fast as 8.5 seconds
Paper Input Capacity	150 sheets
Paper Output Capacity	100 sheets
Paper Capacity	150 sheets
Processor Speed	600 MHz
Dimensions	406 x 360 x 257 mm
Weight	7.5 kg
Scan Resolution	600 x 600 dpi
Maximum Document Size	216 x 356 mm
Connectivity	USB, Wi-Fi
Print Resolution	Up to 1200 x 1200 dpi enhanced image quality
Duty Cycle	Up to 15, 000 pages