Troubleshooting
WorkCentre 5300 Series Multifunction Printer
User Guide
170
Printing Takes Too Long
Printer Resets or Turns Off Frequently
Printer Is Making Unusual Noises
2-Sided Printing Problems
Probable Causes Solutions
The printer is set to a slower printing mode (for
example, heavyweight stock).
It takes more time to print with special media. Make sure
that the media type is set properly in the print driver and at
the printer control panel.
The printer is in power saving mode. It takes time for printing to start in power saving mode.
The job is very complex. Wait. No action needed.
Probable Causes Solutions
The power cord is not correctly plugged into
the outlet.
Turn off the printer, confirm that the power cord is
correctly plugged into the printer and the outlet,
then turn on the printer.
A system error occurred. Contact your local Xerox representative with the fault
information. Check the fault history. For details, see Control
Panel Messages on page 197.
Probable Causes Solutions
The tray is not installed correctly. Open and close the tray you are printing from.
There is an obstruction or debris inside
the printer.
Turn off the printer and remove the obstruction or debris. If
you cannot remove it, contact your Xerox representative.
Probable Causes Solutions
Media or settings are not correct. Make sure that you are using correct media. For details,
see Supported Media on page 51. Envelopes, labels,
gloss, and extra heavyweight stock cannot be used for
2-Sided Printing.
In the print driver, choose 2-Sided Printing.
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