Yealink CP920 User Guide
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1. Navigate to Menu->Features->Call Forward.
2. Select the desired forwarding type and select Enabled from the corresponding field.
3. Enter the contact number you want to forward incoming calls to in the Forward to field.
4. If you select the No Answer Forward option, select the desired ring time to wait before forwarding from the After
Ring Time field.
5. (Optional.) Enter the always/busy/no answer forward on code or off code respectively in the On Code or Off Code
field.
6. Tap Save.
The call forward icon on the Idle screen indicates that the call forward is activated.
Deactivating Call Forward
You can deactivate call forward when you no longer want to forward your calls.
Procedure
1. Navigate to Menu->Features->Call Forward.
2. Select the desired forwarding type and select Disabled from the corresponding field.perfo
3. Tap Save.
Forwarding an Incoming Call Manually
You can manually forward the call to another contact while your phone rings.
Procedure
1. When the phone is ringing, tap Forward.
2. Enter the number you want to forward the incoming call to.
3. Tap Send or .
The phone screen prompts a call forward message.
Diverting Calls to a Contact
You can divert all incoming calls from a particular contact to another contact. Auto divert has precedence over call forward.
Procedure
1. Tap Directory or navigate to Menu->Directory->Local Directory to enter the local directory.
2. Enter the desired contact group.
If the contact is not in any group, enter the All Contacts.
3. Highlight the desired contact, and then tap Option. Select Detail.
4. Edit the contact information.
5. Enter a contact’s number you want to divert the call to in the Auto Divert field.
6. Tap Save.
Related Topics
Forwarding All Incoming Calls to a Contact
Forwarding an Incoming Call Manually
Transferring Calls
During a call, you can transfer the call to another contact in one of three ways:
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