Maintaining Your Phone
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Maintaining Your Phone
When your phone is unable to operate properly, you need to investigate or troubleshoot issues among other tasks your
system administrator may ask you to perform.
Topics
Warnings
Diagnosing the Network
Rebooting Your Phone
Resetting to Factory Settings
Updating the Phone Configuration
Warnings
When one of the following situations occurs:
l The default password is being used
l Failed to register the account
l Provisioning credentials are wrong
l Network is unavailable
A warning icon appears in the status bar.
Topics
Investigating Warnings
Re-provisioning Your Phone
Clearing Warnings
Related Topic
Changing the Administrator Password
Investigating Warnings
You can view details about warnings in the Status screen.
Procedure
1. Navigate to Menu->Status.
2. Select Warnings.
The Warnings screen is displayed listing any issues.
Tip
You can also press the OK key when the phone is idle, and then select Warnings.
Re-provisioning Your Phone
In the Warnings screen, if the phone prompts "Auto-p credentials failed", it means that the provisioning credentials are
wrong. You may need to ask your system administrator for the valid provisioning credentials to re-provision your
phone.
Procedure
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