Yealink CP920 - Call Pickup; Picking up a Call Directly; Picking up a Group Call Directly

Yealink CP920 User Guide
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Related Topic
Enabling Call Completion
Call Pickup
You can use call pickup to answer someone else’s incoming call on your phone. Check with your system administrator
to find out if this feature is available on your phone.
The Yealink IP phone supports Directed Call Pickup and Group Call Pickup.
l Directed Call Pickup: allows you to pick up incoming calls from another phone.
l Group Call Pickup: allows you to pick up incoming calls to any phone within a predefined group of phones,
without dialing the extension of another phone.
Topics
Picking up a Call Directly
Picking up a Group Call Directly
Picking up a Call Directly
You can answer a call that rings on another phone.
Before You Begin
The target phone receives an incoming call. Your system administrator has enabled the directed call pickup and set the
directed call pickup code.
Procedure
1. Tap .
The DPickup soft key appears on the phone screen (You may need to tap the More soft key to see the DPickup
soft key).
2. Tap DPickup on your phone.
3. Enter the phone number which is receiving an incoming call.
4. Tap DPickup again.
The call is answered on your phone.
Picking up a Group Call Directly
When any phone within a predefined group of phones receives an incoming call, you can pick up that call easily on
your phone. If there are multiple incoming calls on the group at the same time, you can only pick up the first incoming
call.