Call Features
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l Blind Transfer: Transfer a call directly to the third party without consulting.
l Semi-Attended Transfer: Transfer a call when receiving ringback.
l Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.
Topics
Performing a Blind Transfer
Performing a Semi-Attended/Attended Transfer
Performing a Blind Transfer
You can transfer a call to another contact immediately without consulting with her/him first.
Procedure
1. Tap Transfer during a call.
2. Enter the number you want to transfer to.
3. Tap B Trans to complete the transfer.
Performing a Semi-Attended/Attended Transfer
You can transfer calls to other contacts immediately when receiving ringback or after consulting with them first.
Procedure
1. Tap Transfer during a call.
2. Do one of the following:
l Enter the number you want to transfer the call to.
l Tap Directory. Select the desired contact from the Directory list(s).
3. Tap , Send or the OK key to dial out.
4. Do one of the following:
l When you hear the ringback tone, tap Transfer to finish a semi-attended transfer.
l After the contact answers the call, tap Transfer to finish an attended transfer (consultative transfer).
Conference Calls
The Yealink IP phones support a five-way local conference and multi-way network conference.
Note
Network conference is not available on all servers. Check with your system administrator to find out if it is available on your
phone.
Topics
Local Conference
Network Conference
Local Conference
The CP920 IP phone supports up to five parties (including yourself) in a conference call.
Topics
Setting Up a Local Conference Call
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