Customizing Your Phone
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available, regardless of whether the caller withheld their number. The service provider can then
provide this information to law enforcement upon request.
Dependencies:
Soft key action (Trace Call)
Line (the account this feature will be applied to)
Access code (the trace call access code)
Label (key label displayed on the LCD screen)
Usage: Press the DSS key during or after the call to trace the call.
Transfer
When there is an active call on the phone, you can use this key feature to handle the call
differently depending on the transfer mode assigned to the DSS key.
Dependencies:
Soft key action (Transfer)
Number (the number you want to transfer to)
Label (key label displayed on the LCD screen)
Usage:
When the transfer mode on DSS key is Blind Transfer, press the DSS key to complete the
blind transfer to the number specified in the Value field.
When the transfer mode on DSS key is Attended Transfer, press the DSS key to dial out
the number specified in the Value field, and then perform the attended or semi-attended
transfer.
When the transfer mode on DSS key is New Call, press the DSS key to place a new call to
the number specified in the Value field.
Transfer mode via DSS key is configurable via CommPortal phone configurator at the path
Features->Transfer->Transfer Mode Via Dsskey.
If the Value field is left blank, the DSS key performs the same as the TRANSFER key or the
Transfer soft key during a call.
VoiceMail
You can use this key feature to quickly connect voice mail.
Dependencies:
Soft key action (VoiceMail)
Line (the account this feature will be applied to)
Access code (the voice mail access code)
Label (key label displayed on the LCD screen)
Usage: Press the DSS key to dial out the voice mail access code. Then follow the voice prompt
to listen to the voice mails.
XML Group
You can use this key feature to quickly access a remote group in your remote phone book. You
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