Zebra ZD410 User Manual

Troubleshooting
124
Possible Cause - 5
The media sensor is dirty.
Resolution
Clean the Upper Web (Gap) Sensor Array and the lower Movable Media sensors. See Sensor Cleaning.
Reload your media, adjust the Movable Media sensor’s position for your media, and recalibrate the printer
for the media. See Loading Roll Media and Run a SmartCal Media Calibration.
Possible Cause - 6
The media sensing is not working. Possible data corruption of memory or faulty components.
Resolution
1 — Reload the printer’s firmware. See Updating Printer Firmware.
2 — If this does not fix this issue, call a service technician.
Alert: CUT ERROR
The cutter blade is bound and is not moving properly
Possible Cause - 1
Media, adhesive, or external object has stopped the cutter blade from operating.
Resolution
1 — Turn the printer off by holding the power using the POWER button down for 5 seconds. Wait for thee
printer to shutdown completely. Turn the printer on.
2 — If the printer does not recover from this error, call a service technician. This is not a operator
serviceable item.
Cut Warning • There are no operator serviceable parts in the cutter unit. Never remove the cutter cover (bezel). Never
attempt to insert objects or fingers in to the cutter mechanism.
Note • Using unapproved tools, cotton swabs, solvents (including alcohol), etc. all may damage or shorten the cutter’s
usable life or cause the cutter to jam.

Zebra ZD410 Specifications

General

Wi-Fi	Yes
Ethernet LAN	No
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	4.1
USB 2.0 ports quantity	1
Connectivity technology	Wired & Wireless
Print technology	Direct thermal
Maximum resolution	300 x 300 DPI
Maximum print height	991 mm
Maximum printing width	56 mm
Flash memory	512 MB
Internal memory	256 MB
Built-in barcodes	1D, 2D
Page description languages	EPL, EPL2, XML, ZPL, ZPL II
Display	-
Product color	Gray
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	5 - 41 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Core diameter	12.7 mm
Media thickness	0.08 - 0.305 mm
Maximum roll diameter	127 mm
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	220 mm
Width	115 mm
Height	151 mm
Weight	1000 g