Setup
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Detecting a Media Out Condition
When you run out of media, your printer will report a ‘Media Out’ condition with the Status indicators. This
is part of the normal media usage cycle.
When the printer detects that the media is out, the
Status ( ) and Media ( ) indicator will turn solid
red.
Recovering from a Media Out condition
1. Open the printer.
2. Observe that the media is at the end or nearly at the end of the roll with a label missing from the liner.
The printer stops before the adhesive or tape used to attach media to the roll core gets to the printhead.
3. Remove the remaining media and roll core.
4. Insert a new roll of media. See Loading Roll Media.
• If you are installing more of the same media, just load the new media and press the FEED
(Advance) button once to resume printing.
• If you are loading different media (size, vendor, or even batch is different), then reloading media
followed by a SmartCal is needed to ensure optimal operation.
• Note that changing media size (length or width) usually requires you to change the programmed
media dimensions or the active label format in the printer.
Important • Sometimes a label may be missing some where in the middle of your roll of labels (not at the end of
media). This will also cause a ‘Media Out” condition.
To recover, just pull the media past the missing label until the next label is over the platen roller. Close the printer.
Press the FEED (Advance) button once. The printer will resynchronize the label position and will be ready to resume
printing.