Zebra ZD410 User Manual

Troubleshooting
131
Communication Issues
This section identifies problems with communications, the possible causes, and the recommended
solutions.
Issue: Label Job Sent, No Data Transfer
A label format was sent to the printer but was not recognized. The DATA light does not flash.
Possible Cause
The communication parameters are incorrect.
Resolution - 1
Check the printer driver or software communications settings (if applicable).
Resolution - 2
Serial Port Only - Check the printer’s handshake protocol and serial port settings. The setting used must
match the one being used by the host computer. See Serial Interface for the printer’s default serial port
settings.
Resolution - 3
The serial cable you are trying to use may not be a standard DTE or DCE type cable, is damaged, or is too
long per the RS-232 Serial ports specifications. See Serial Port Interface.
Issue: Label Job Sent, Skips Labels or Prints Bad Content
A label format was sent to the printer. Several labels print, then the printer skips, misplaces, misses, or
distorts the image on the label.
Possible Cause
The serial communication settings are incorrect.
Resolution - 1
Check the printer driver or software communications settings (if applicable). Ensure that the flow control
settings and other serial port handshake setting match the host system.

Zebra ZD410 Specifications

General

Wi-Fi	Yes
Ethernet LAN	No
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Bluetooth version	4.1
USB 2.0 ports quantity	1
Connectivity technology	Wired & Wireless
Print technology	Direct thermal
Maximum resolution	300 x 300 DPI
Maximum print height	991 mm
Maximum printing width	56 mm
Flash memory	512 MB
Internal memory	256 MB
Built-in barcodes	1D, 2D
Page description languages	EPL, EPL2, XML, ZPL, ZPL II
Display	-
Product color	Gray
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Sustainability certificates	ENERGY STAR
Storage temperature (T-T)	-40 - 60 °C
Operating temperature (T-T)	5 - 41 °C
Storage relative humidity (H-H)	5 - 95 %
Operating relative humidity (H-H)	10 - 90 %
Core diameter	12.7 mm
Media thickness	0.08 - 0.305 mm
Maximum roll diameter	127 mm
Harmonized System (HS) code	84433210

Weight and Dimensions

Depth	220 mm
Width	115 mm
Height	151 mm
Weight	1000 g