Troubleshooting
126
Alert: PRINTHEAD UNDER TEMP
1. The printhead is below operating temperature for proper printing.
Possible Cause - 1
The ambient temperature at the printers location is below the specified operating range.
Resolution
Turn the printer off. Move the printer location and wait for it to warm naturally. Moisture may condense in
and on the printer if the temperature changes too quickly.
Possible Cause - 2
The printhead thermistor has failed.
Resolution
1 — Turn the printer off by holding the power using the POWER button down for 5 seconds. Wait for thee
printer to shutdown completely. Turn the printer on.
2 — If the printer does not recover from this error, call a service technician.
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