Name: Zebra ZQ511
Brand: Zebra
Rating: 4 (1 reviews)

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Troubleshooting

Media or Cover Open icons flashing

• Check to see if media is loaded and that the media cover is closed and securely latched.

Communication error

• Check the cable to computer or laptop, and if necessary, replace the cable.

Label binding

• Open the head release latch and media cover.

• Remove and reinstall the media.

Blank LCD screen

• Make sure the printer is turned on.

• Check to see if application is loaded or corrupted: If so, reload the program.

• Check the LED ring around the Power button to see if it is blinking green indicating the printer is in

sleep mode. Press Power or Select buttons to “wake up” the printer.

No NFC Connectivity

• Ensure that your smartphone is positioned 3 inches (7.62 cm) or closer to the Print Touch icon on the

side of the printer.

Troubleshooting Tests

Printing a Configuration Report

To print out a listing of the printer’s current configuration follow these steps:

1. Turn the printer off. Load the media compartment with journal media (media with no black bars printed

on the back).

2. Press and hold the Feed button.

3. While pressing the Feed button, press and release the Power button.

4. When printing starts, release the Feed button.

Refer to Figure 41 on page 55 for sample configuration reports.

Questions and Answers:

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Zebra ZQ511 Specifications

General