Zebra ZQ511 User Manual

Troubleshooting
56
To terminate the Communications Diagnostics Mode and return the printer to normal operations:
1. Turn the printer OFF.
2. Wait 5 seconds.
3. Turn the printer ON.
Contacting Technical Support
If the printer fails to print the configuration report, or you encounter problems not covered in the
Troubleshooting Guide, contact Zebra Technical Support. To contact product support in your region, go to:
https://www.zebra.com/contact
You will need to supply the following information:
• Model number (e.g. ZQ511 and ZQ521)
• Unit serial number (Found on the large label on the back of the printer, also found in the configuration
report printout.)
• Product Configuration Code (PCC) (15 digit number found on the label on the back of the unit)

Zebra ZQ511 Specifications

General

Print Method	Direct Thermal
Resolution	203 dpi
Operating Humidity	10% to 90% non-condensing
Storage Humidity	10% to 90% non-condensing
Maximum Print Width	2.83 inches/72 mm
Maximum Print Speed	5 in./127 mm per second
Media Sensors	Gap, black mark
Connectivity	Bluetooth, USB
Battery	3250 mAh, PowerPrecision+ Li-Ion
Durability	IP54-rated
Operating Temperature	14°F to 122°F (-10°C to 50°C)
Storage Temperature	-40°F to 158°F/-40°C to 70°C
Memory	256 MB Flash; 128 MB RAM
Supported Barcode Types	1D, 2D
Supported Media Types	Labels
Dimensions	2.75 in. H
Power Supply	AC adapter