Printer Configuration and Adjustment
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Adjust the Sensor Position
The transmissive media sensor assembly consists of two parts: a light source and a light sensor. The lower
part of the media sensor is the light source, and the upper part of the media sensor is the light sensor. The
media passes between the two parts.
Adjust the position of the sensor only if the printer cannot detect the top of the labels. In this situation, the
display shows a media out error even though there is media loaded in the printer. For non-continuous
media with a notch or hole, the sensor must be positioned directly at the notch or hole.
1. Remove the ribbon so you can clearly see the media path.
2. Load the media so that the green light from the media sensor is shining through a gap, notch, or hole.
3. If necessary, slide the media sensor horizontally using the media sensor adjustment.
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