Zebra ZT411 - Install the Printer Driver and Connect to a Computer

Diagnostics and Troubleshooting
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Service the Printer
If you have a problem using the printer, contact your facility's technical or systems support. If there is a
problem with the printer, they will contact the Zebra Global Customer Support Center at:
http://www.zebra.com/support.
When contacting Zebra Global Customer Support, have the following information available:
• Serial number of the unit
• Model number or product name
• Firmware version number
Zebra responds to calls by e-mail, telephone, or fax within the time limits set forth in service agreements. If
your problem cannot be solved by Zebra Global Customer Support, you may need to return your
equipment for servicing and will be given specific directions.
If you purchased your product from a Zebra business partner, please contact that business partner for
support.
Ship the Printer
If you must ship the printer:
• Turn off (O) the printer, and disconnect all cables.
• Remove any media, ribbon, or loose objects from the printer interior.
• Close the printhead.
• Carefully pack the printer into the original container or a suitable alternate container to avoid damage
during transit. A shipping container can be purchased from Zebra if the original packaging has been lost
or destroyed.
Zebra is not responsible for any damages incurred during shipment if an approved shipping container is
not used. Shipping the units improperly can possibly void the warranty.