Routine Maintenance
98
Clean the Printhead and Platen Roller
Inconsistent print quality, such as voids in the barcode or graphics, may indicate a dirty printhead. For the
recommended cleaning schedule, see Cleaning Schedule and Procedures on page 95.
IMPORTANT: You are not required to turn off the printer power when working near an open printhead, but
Zebra recommends it as a precaution. If you turn off the power, you will lose all temporary settings, such as
label formats, and you must reload them before you resume printing.
CAUTION—ESD: Before touching the printhead assembly, discharge any built-up static electricity by
touching the metal printer frame or by using an anti-static wriststrap and mat.
1. Raise the media door.
CAUTION—HOT SURFACE: The printhead may be hot and could cause severe burns. Allow the
printhead to cool.
2. Open the printhead assembly by rotating the printhead-open lever upward.
3. Remove the ribbon (if used) and the media.
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