Appendix C Legal Information
ZyWALL USG 100/200 Series User’s Guide
301
2 Select your product on the ZyXEL home page to go to that product's page.
3 Select the certification you wish to view from this page.
ZyXEL Limited Warranty
ZyXEL warrants to the original end user (purchaser) that this product is free from any
defects in materials or workmanship for a period of up to five years from the date of
purchase. During the warranty period, and upon proof of purchase, should the product have
indications of failure due to faulty workmanship and/or materials, ZyXEL will, at its
discretion, repair or replace the defective products or components without charge for either
parts or labor, and to whatever extent it shall deem necessary to restore the product or
components to proper operating condition. Any replacement will consist of a new or re-
manufactured functionally equivalent product of equal or higher value, and will be solely at
the discretion of ZyXEL. This warranty shall not apply if the product has been modified,
misused, tampered with, damaged by an act of God, or subjected to abnormal working
conditions.
Note
Repair or replacement, as provided under this warranty, is the exclusive remedy of the
purchaser. This warranty is in lieu of all other warranties, express or implied, including any
implied warranty of merchantability or fitness for a particular use or purpose. ZyXEL shall in
no event be held liable for indirect or consequential damages of any kind to the purchaser.
To obtain the services of this warranty, contact your vendor. You may also refer to the
warranty policy for the region in which you bought the device at http://www.zyxel.com/
web/support_warranty_info.php.
Customer Support
In the event of problems that cannot be solved by using this manual, you should contact
your vendor. If you cannot contact your vendor, then contact a ZyXEL office for the region in
which you bought the device. Regional offices are listed below (see also http://
www.zyxel.com/web/contact_us.php). Please have the following information ready when
you contact an office.
• Product model and serial number.
• Warranty Information.
• Date that you received your device.
• Brief description of the problem and the steps you took to solve it.
Registration
Register your product online to receive e-mail notices of firmware upgrades and information
at www.zyxel.com.
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