NWA50AX User’s Guide
178
C HAPTER 19
Dia g no stic s
19.1 O ve rvie w
Use the diagnostics screen for troubleshooting.
19.1.1 Wha t Yo u C a n Do in this C ha pte r
The Dia g no stic s screen (Section 19.2 on page 178) generates a file containing the Zyxel Device’s
configuration and diagnostic information if you need to provide it to customer support during
troubleshooting.
19.2 Dia g no stic s
This screen provides an easy way for you to generate a file containing the Zyxel Device’s configuration
and diagnostic information. You may need to generate this file and send it to customer support during
troubleshooting. All categories of settings and shell script files stored on the Zyxel Device will be included
in the diagnostic file.
Click Ma inte na nc e > Dia g no stic s> Dia g no stic s to open the Dia g no stic s screen. Click Co lle c t Now to
have the Zyxel Device create a new diagnostic file.
Fig ure 107 Maintenance > Diagnostics> Diagnostics
The De b ug Inform a tio n C e nte r screen then displays showing whether the collection is in progress, was
successful, or has failed. When the data collection is done, click Downloa d to save the most recent
diagnostic file to a computer.
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