ZyXEL Communications P-870HN-5xb - Wireless LAN Troubleshooting

Chapter 27 Troubleshooting
P-870HN-5xb User’s Guide
279
I cannot connect to the Internet using a second DSL connection.
ADSL and VDSL connections cannot work at the same time. You can only use one
type of DSL connection, either ADSL or VDSL connection at one time.
I cannot create multiple connections of the same type.
Your layer-2 interface must be in VLAN MUX Mode to create multiple WAN services
for each connection.
27.4 Wireless LAN Troubleshooting
I cannot access the Device or ping any computer from the WLAN (wireless AP or
router).
1 Make sure the wireless LAN is enabled on the Device.
2 Make sure the wireless adapter on the wireless station is working properly.
3 Make sure the wireless adapter installed on your computer is IEEE 802.11
compatible and supports the same wireless standard as the Device.
4 Make sure your computer (with a wireless adapter installed) is within the
transmission range of the Device.
5 Check that both the Device and your wireless station are using the same wireless
and wireless security settings.
6 Make sure traffic between the WLAN and the LAN is not blocked by the firewall on
the Device.
7 Make sure you allow the Device to be remotely accessed through the WLAN
interface. Check your remote management settings.
• See Chapter 7 Wireless LAN in the User’s Guide for more information.
8 Check if MAC Filter is configured to deny wireless access to certain MAC addresses
to the Device.