ZPrinter
®
350 / ZPrinter
®
450 User Manual Troubleshooting the ZPrinter 350/450
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10/31/12
7.3 Print Head Errors/Weak Parts
This section covers two types of problems, which share a common set of solutions.
• Weak parts that break too easily when handled.
• Error codes that indicate a problem with the print head.
Error Codes covered by this section:
• Error 1000 Unknown head error
• Error 1001 Head Power Fail
• Error 1003 x Head Error
• Error 1004 x Head Error
• Error 1005 x Head Error
• Error 1006 x Head Too Hot
• Error 1007 x Head Error
• Error 1009 x Head Error
• Error 1010 x Head Error
• Error 40800 x Head Error
• Error 40801 Headcard Power Fail
• Error 40802 x Use Only HP11
• Error 60700 Head X temperature calibration failed
• Error 60701 Head X invalid serial number
• Error 60702 Head X temperature too high
• Error 10040 Pogo Comm Error
For more detailed information on what these errors mean, see Section 7.11, ’Error Codes and Messages
Background Details’.
7.3.1 Try This First
Most often, these errors (and weak parts) are caused by accumulation of powder, binder, and debris on the
print head. A dirty print head, in turn, is very often caused by a service station that is dirty and not cleaning
the head properly.
The first solution to try is to clean the service station thoroughly. See Section 3.4, ’Clean The Service Sta-
tion’.
If this fails to solve the problem, use the troubleshooting flowchart below.
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