3D Systems ZPrinter 350 - Binder Cartridge Is Full but Zprint Indicates Empty

ZPrinter
®
350 / ZPrinter
®
450 User Manual Troubleshooting the ZPrinter 350/450
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10/31/12
• Power Cycling
• Turn the printer power off.
• Wait a full 60 seconds for the motors, valves, etc. to completely reset.
• Turn the printer power back on.
If after checking these items the problem persists, contact your Service Provider.
7.10.2 Binder Cartridge is Full But ZPrint Indicates Empty
Explanation: This is usually caused by a damaged binder cartridge, or a failure in the binder cartridge
pocket.
Solution:
• Remove and reseat the binder cartridge. Check the following:
• Be sure it’s the correct cartridge for that pocket.
• Check the label to be sure it’s oriented correctly.
• Snap it fully into place in the pocket.
If that doesn’t solve the problem, try a new binder cartridge.
If a new binder cartridge doesn’t solve the problem, contact your Service Provider.