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UTGOING CALLS
8   Outgoing Calls
This chapter describes how to make outgoing calls, and lists the options 
available to you when you receive a busy tone or no answer.
8.1 Making Calls
To make a call, you either dial a number, press a shortcut, dial an abbre-
viated number, or find the contact stored in the phonebook.
8.1.1  Dialing by Numbers
You can call internal extensions as well as external numbers from your 
phone. To dial an external number, you must first enter an external 
access code. The external access code, which is used in your office to 
get an external line, consists of one or more digits, for instance 0 or 00.
To dial a number, do the following:
1) Lift the handset.
2) When you hear a dial tone, dial the number.
• For internal calls, dial the extension.
• For external calls, enter the external access code and dial the 
external number.
Note:  If you prefer handsfree mode, dial the number without 
lifting the handset. (You can switch to handset mode at any time 
by lifting the handset.)
8.1.2  Dialing by Shortcuts
Shortcut keys can hold both features and phone numbers. See 14 Short-
cuts on page 84 for information on how to program shortcut keys.
• To dial by a shortcut key, press the desired shortcut key.
Note:  If the shortcut is not visible in idle mode, press   to open the 
shortcuts menu and scroll to the page containing the desired 
shortcut and press its key.