NOTE: Information communicated to PSAP includes E-call trigger type, vehicle type, vehicle class, vehicle
propulsion type, the direction of travel, the timestamp, the last known vehicle latitude and longitude
position (GPS), and the VIN.
NOTE: E-call only operates over a cellular network with an adequate signal.
Using E-Call
E-Call activates automatically if airbags deploy or a severe collision is detected. You can also activate it
manually by pressing the SOS button on the overhead console. After pressed, the call can only be canceled
by the answering agent.
NOTE: Manual activation is useful to report a serious accident or to call for help if an occupant in the U5
requires immediate attention (such as a heart attack).
NOTE: Aiways is not affiliated with E-Call services. Do not use E-Call to contact Aiways (such as when
requesting Roadside Assistance), as the call goes directly to third-party emergency responders.
NOTE: Aiways is not responsible to pay for or reimburse any services dispatched through E-Call.
B-CALL
For road rescue, when your car breaks down due to a malfunction (such as a puncture), press this key to
send “road rescue” information to the driver’s Aiways service partner, and the manual service agent will
arrange relevant road rescue services for you.
Aiways Road Rescue is available to you 24 hours a day, 365 days a year, for the duration of your warranty
period. Aiways Road Rescue is also available to speak with roadside service professionals to answer any
questions and explain the proper procedure for transporting your vehicle.
When contacting Aiways Road Rescue, please provide:
1. The Vehicle Identification Number (VIN). The VIN can be seen on the upper dashboard by looking
through the driver's side of the windshield.
2. Your exact location.
3. The colour of the nature.
124 | AIWAYS U5
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