ALE M3-M5-M7-M8 DeskPhones Administrator Guide
Note: It works only if “FeaturePlayHoldToneEnable” is set to true (Enabled).
FeaturePlayHeldToneEnable
It enables or disables the IP phone to play the call held tone when a call is held by the
other party.
false - disabled
true - enabled
It configures the time (in seconds) to wait for the IP phone to play the initial call held tone.
If it is set to 30 (30s), the IP phone will wait 30 seconds to play the initial call held tone
after you are held by the other party.
Note: It works only if the Music on Hold feature is disabled and
“FeaturePlayHeldToneEnable” is set to true (Enabled).
FeaturePlayHeldToneInterval
It configures the time (in seconds) between subsequent call held tones.
If it is set to 3 (3s) and “FeaturePlayHeldToneDelay” is set to 30 (30s), the IP phone will
begin to play a held tone after a call is held by the other party for 30 seconds, and repeat
the call held tone every 3 seconds.
Note: It works only if the Music on Hold feature is disabled and
“FeaturePlayHeldToneEnable” is set to true (Enabled).
10.17.2 Music on Hold
When a call is placed on hold, the IP phone will send an INVITE message to the specified MoH server
account according to the SIP URI. The MoH server account automatically responds to the INVITE message
and immediately plays audio from some source located anywhere (LAN, Internet) to the held party. For more
information, refer to RFC worley-service-example.
10.17.3 How to Hold call
When party A is in an active call with party B, party A can Hold this call by pressing “Hold”. Then, party B will
be held on. Party A can resume this call by pressing “Retrieve”.