Figure 2.40: Telephone Area Example (Second Party is ringing, First Party is On Hold)
The following softkeys are available:
Transfer To transfer (without oral presentation to the second party) the first
party to the second party which is ringing
Broker To switch between the first party and the second party which is
ringing (the first party is automatically put on hold when not in conver-
sation)
Cancel To cancel the consultation call and continue the conversation with the
first party
Release To release both the conversation with the first party and the consulta-
tion call
Call back To send a callback request to the second party which is ringing
When the second party answers the call, the screen displays:
Figure 2.41: Telephone Area Example (Internal Second Party is in Conversation, Internal First
Party is On Hold)
The following softkeys are available:
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