Figure 3.7: Telephone Area Example (BackAnnounce)
The attendant may transfer the external party to the internal party by pressing the Transfer
softkey.
- If the busy internal user does not quickly hang up, the attendant screen displays on the
rt&hold page:
Figure 3.8: Telephone Area Example (the Second Party does not quickly hang up the receiver)
In the rt&hold page, pressing the softkey next to the number of the external caller allows the
attendant to:
- Attempt to reach again the internal party by pressing again the Announce softkey
- Barge in the conversation between the two correspondents by pressing the Intrude softkey
- Inform the busy internal user that an external party wants to reach him/her, then transfer
the external party to the internal user after he/she has hung up, by pressing the Transfer
softkey
3.3 Dialing in DTMF Transparency
DTMF transparency is used to send dialed digits over the line.
This operates as follows.
The attendant makes an outgoing call and the remote number sends the call signal.
Press the DTMF on softkey and dial the additional digits to be sent. These digits are displayed
Chapter
3
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3-4
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