Figure 2.47: Telephone Area Example (Internal Busy Set Number Dialed)
The following softkeys are available:
Transfer To transfer the first party to the busy set. When the busy set will hang up,
it will be automatically called by the first party
Cancel To cancel the consultation call with the busy set and continue the conver-
sation with the first party.
Release To release both the conversation with the first party and the consultation
call with the busy set
Camp on To call the busy set as soon as the user has hung up while putting the
first party on hold. After having activated call waiting, Camp on off
softkey is used to deactivate it
Call back To send a callback request to the busy set while keeping the conversa-
tion with the first party
DTMF on To activate DTMF calling transparency. After having activated DTMF call-
ing transparency, DTMF off softkey is used to deactivate it
2.9 Routing Participants to a Meet-Me Conference
An attendant cannot take part in a meet-me conference. An attendant can add a participant in
a meet-me conference if the conference circuit is not fully busy or can reserve a conference
circuit in order to add different participants (maximum of 29) to this conference.
Caution:
If the attendant is involved in routing actions to a conference, the attendant can no longer
respond to internal or external calls. The normal and urgent waiting calls counters are, however,
updated.
Remarks:
- When a participant enters the conference, an audible beep signals their entry to the other
participants during the conversation.
- If an external trunk is alone in the conference, it will be forwarded to the attendant set after a timer.
- However, if another participant joins the conference call, this timer is canceled.
Chapter
2
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