Figure 2.9: Conversation Screen Example
In this state, the attendant controls the conversation. Only the attendant can release the call by
pressing the Release softkey.
2.3.3 The Called Set is Busy
2.3.3.1 The Busy Set is Multiline (with a Free Line)
Note:
A multiline set with a free resource is seen as free by the attendant set.
The user is in conversation with an internal or external party. After dialing the directory number
of the called party, the screen displays:
Figure 2.10: Telephone Area Example (the Called Set is Busy but Informed of the Second
Call)
The following softkeys are available:
Ring To activate ringing on the called set
Release To release this user
Call back To send a call-back request to this user
2.3.3.2 The Busy Set is a Single Line Set (or Multiline with All Lines Busy)
#$ %!#
! "
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