1.1 Overview
The purpose of the attendant sets (organized in groups) is to ensure efficient routing of
external calls and, where appropriate, to call external numbers on request.
One or more attendants share the workload (up to 80 attendant stations may be operational in
the same system). Each attendant set must belong to an attendant group.
The keys appearing on the Alcatel-Lucent IP Touch 4068 Phone set offer all the features
required for efficient management of incoming and outgoing calls.
Some system features can be accessed from the attendant set.
They include (depending on system settings):
- Attendant status change (e.g. switchover from day to night status). This results in
differences in call routing and the features that can be accessed on the set
- External line reservation for exclusive use
- System operation monitoring
- The programming of services such as date and time, speed dialing numbers, etc.
1.2 Set General View
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