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AMX NXD-500i - User Manual

AMX NXD-500i
144 pages
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Operation/Reference Guide
Touch Panels
NXD-500i
5" Modero
®
Wall/Flush Mount
Touch Panel with Intercom
Last Revised: 5/16/2013

Table of Contents

Other manuals for AMX NXD-500i

Questions and Answers

  • N
    Noah BarberAug 19, 2025
    How to fix AMX NXD-500i USB driver with yellow exclamation point?
    • L
      lindsay07Aug 19, 2025
      If the USB driver for your AMX Touch Panel was incorrectly installed, reinstall it by following these steps: First, power up the panel without the USB cable connected. Then, plug the USB cable into the panel. A USB icon should appear in the System Tray. Double-click the icon to see the "AMX USB LAN LINK" device. If the "Install Driver" dialog doesn't appear, select the "Properties" button and then the "Update Driver" button. In the Install Driver dialog, click Next to accept the default prompts. If the OS warns about a missing digital signature, agree to continue the installation. After installation, the exclamation point should disappear.
  • T
    Tyler SmithAug 21, 2025
    What to do if my AMX Modero Touch Panel can’t obtain a DHCP Address?
    • M
      Michelle ClarkAug 21, 2025
      When your AMX Modero panel is unable to obtain a DHCP address, keep in mind that the DHCP Server might take a few minutes to provide the address. First, ensure that an active Ethernet connection is attached to the rear of the Modero. Next, select Diagnostics > Network Address from the Main menu and verify the System number. If the IP Address field is still empty, allow the Modero a few minutes to negotiate a DHCP Address and try again.
  • D
    david90Aug 23, 2025
    Why is my AMX Modero Touch Panel not appearing in Workspace window?
    • Z
      Zachary LambertAug 23, 2025
      If your AMX Modero panel isn’t appearing in your Workspace window, verify that the System number is the same on both the NetLinx Workspace window and the System Connection page on the Modero panel. Also, verify that you have entered the proper NetLinx Master IP and connection methods into the Master Connection section of the System Connection page.
  • M
    Mr. Taylor Phillips PhDAug 26, 2025
    What to do if AMX Touch Panel Connection Status button isn’t blinking?
    • S
      Steven CarterAug 26, 2025
      If the Connection Status button on your AMX Touch Panel isn’t blinking and displays "USB Connecting", it means the panel is trying to establish USB communication. To resolve this: * Remove the USB connector from the panel and close any AMX applications. * Reboot the panel. * Launch the AMX application and attempt to reconnect to the panel. * If using Studio for Virtual Master communication, establish a Virtual Master connection, verify the correct System number, stop communication with the Virtual Master, and then re-establish communication by refreshing the system. * After the panel powers-up, reconnect the USB connector to the panel. * Verify that you have a valid USB connection from within your System Tray.
  • K
    kaitlynlambAug 31, 2025
    Why does a VNC Server dialog appear when using AMX NXD-500i G4 WebControl?
    • T
      Taylor MillerAug 31, 2025
      When using G4 WebControl to communicate with a target AMX Touch Panel, and a VNC Server dialog appears, follow these steps: During a WebControl connection to a target panel, a G4 Authentication dialog will ask you to enter the assigned password for the panel before allowing access. If prompted with a VNC Server dialog, enter the IP Address of the target panel. This can be found within the Setup > Protected Setup > System Connection page. This IP Address of the panel appears within the IP Settings section of this page. Enter the IP Address and click OK. When prompted with the G4 Authentication popup, enter the panel’s WebControl password.
  • M
    Mark HunterSep 3, 2025
    Why only one AMX Modero Touch Panel shows up when multiple are connected?
    • A
      Angelica ArmstrongSep 3, 2025
      If you have more than one AMX Modero panel connected to your System Master and only one shows up, it may be due to the panels sharing the same Device Number. To resolve this: * Press and hold the grey Front Setup Access button for 3 seconds to open the Setup page. * Press the Protected Setup button (located on the lower-left of the panel page), enter 1988 into the on-screen Keypad’s password field, and press Done when finished. * Enter a unique Device Number value for each panel into the Device Number Keypad. The default is 10001 and the range is from 1 - 32000.
  • C
    Carlos VegaSep 5, 2025
    What to do if AMX Touch Panel behaves strangely after downloading a file?
    • M
      Mitchell OlsonSep 5, 2025
      If your AMX G4 device behaves strangely after downloading a panel file or firmware, it could be due to insufficient space, potentially corrupting the Flash memory. To prevent this: * DO NOT download TPD4 files (of large size) over the demo pages, or any other large TPD4 file. * First download a small blank one page file to the G4 panel using the Normal Transfer option to send/download the page. Reboot the device, then do your regular file or firmware download.
  • R
    Ryan HuangSep 7, 2025
    Why can’t I connect to NetLinx Master using AMX Touch Panel NetLinx Studio?
    • H
      hillbruceSep 7, 2025
      If you can’t connect to a NetLinx Master using NetLinx Studio with your AMX Touch Panel, try this: From the Settings > Master Comm Settings > Communication Settings > Settings (for TCP/IP), uncheck the "Automatically Ping the Master Controller to ensure availability" box. Note that without pinging, connection failure recognition will take longer. This may be required when connecting to a master controller behind a firewall, as most firewalls block ping requests.
  • N
    Nichole DiazSep 9, 2025
    What to do if AMX NXD-500i Touch Panel calibration is not working?
    • R
      Robin CombsSep 9, 2025
      If calibration is not working on your AMX Modero touch panel, after updating with a new firmware kit, reset the calibration. Cycling power to the panel should provide a baseline calibration. Proceed to the Calibration page and reset the on-screen calibration.
  • M
    Margaret WilsonSep 12, 2025
    Why AMX NXD-500i Touch Panel doesn't respond to my touches?
    • J
      Jessica DixonSep 12, 2025
      If your AMX Touch Panel doesn’t respond to touches, verify that the protective laminate coating on the LCD has been removed before beginning any calibration process. The protective cover makes calibration difficult because it presses on the whole LCD, preventing accurate calibration on specific crosshairs.

AMX NXD-500i Specifications

General IconGeneral
BrandAMX
ModelNXD-500i
CategoryTouch Panel
LanguageEnglish

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