Appendix
186
Troubleshooting
I cannot download contacts from my cell phone to my CLP99287/
CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587.
f Make sure that your cell phone is paired and connected to the base.
f Make sure you place your cell phone next to the base while downloading.
f If your cell phone does not support the download, you can send the directory
from your cell phone. The system can receive the directory automatically. See
the user’s manual of your cell phone for more information.
I see duplicate entries in my downloaded directory.
f If you see duplicate directory entries, you can delete them manually.
Another option is to download again either your SIM card or phone
memory, but not both.
Some of my cell phone contacts were not imported to my CLP99287/
CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587.
f Try copying the contacts from your SIM card to your cell phone memory
rst, then download from your phone memory. If that doesn’t work, try
copying the contacts from your cell phone memory to your SIM card, then
download from your SIM card. For more information on how to transfer
contacts between your SIM card and your phone memory, refer to the
user’s manual of your cell phone.
Can the CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/
CLP99587 help the poor cell phone reception in my house?
f If your cell phone has poor reception in your home, the CLP99287/
CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/CLP99587 cannot
improve the reception. However, if you have a location in your house with
better reception, you can leave your cell phone in that location while you
use CLP99287/CLP99387/CLP99457/CLP99487/CLP99547/CLP99557/
CLP99587 cell line. In order for this to work, the cell phone must be within
30 feet of the telephone base for optimal performance.
The phone doesn’t play my iPhone ringtone when there is an
incoming call.
f Make sure the operating system of your iPhone is iOS 4.1 or later.
f Make sure you have turned on the Cell ringer feature (page 35).
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