Appendix
188
Troubleshooting
f Make sure your cell phone’s data or Wi-Fi signal is in full strength and your cell
phone can connect to the Internet.
f Try to activate the voice app on your cell phone to ensure it is in place.
f Once you have activated the remote voice control feature, you are using your
cell phone’s voice app to operate your cell phone. If the voice commands do
not work, please check the cell phone user’s manual and the voice app’s help
topics to nd out what commands you can use and any limitations of the
voice app.
f Some cell phone manufacturers or network carriers may customize the
phone’s operating system and implement their own voice app. If you want to
use Google Now, you need to manually set it as your default voice app. For
detailed instructions, refer to your cell phone user’s manual, or contact your
cell phone’s manufacturer or network carrier. You may also go to “Google
Product Forums” on the Internet and check the corresponding help topics.
f Due to the settings of cell phones, some cell phones may not support the
remote voice control feature. Contact your cell phone’s manufacturer or
network carrier if you encounter any problems.
The remote voice control feature ends unexpectedly while it is in use.
f The Bluetooth function of your cell phone may be o, or you may have moved
your cell phone out of Bluetooth range of the telephone base. Make sure the
Bluetooth function of your cell phone is turned on and keep your cell phone
within 15 feet of the telephone base.
f The data or Wi-Fi connection of your cell phone may be lost. Make sure your
cell phone’s data or Wi-Fi signal is in full strength.
f The feature may be ended automatically by your cell phone. For example, a
cell call has been established via the remote voice control feature and the call
has just ended.
f If you receive a landline or cell line incoming call when you have activated
remote voice control on a connected cell phone, the remote voice control
operation will be ended.
f The voice-controlled application of your cell phone may be aected by other
cell phone operations in the background. If the problem persists, contact your
cell phone’s network carrier.
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