405HD IP Phone for Microsoft Skype for Business
User's Manual 4 Document #: LTRT-12044
6.12.3 Adjusting Handset Volume ................................................................................................ 43
6.12.4 Adjusting Speaker Volume ................................................................................................ 43
6.12.5 Adjusting Headset Volume ................................................................................................ 43
6.13 Managing Phone Directories ........................................................................................... 44
6.13.1 Accessing Directories ........................................................................................................ 44
6.13.2 Adding a Contact to the Personal Directory ...................................................................... 45
6.13.3 Editing Contact Information in the Personal Directory ....................................................... 46
6.13.4 Deleting a Contact from the Personal Directory ................................................................ 47
6.13.5 Adding a Person to Favorites after a Call with them is Logged ......................................... 48
6.13.6 Removing a Person from Favorites ................................................................................... 48
6.13.7 Searching for a Contact in a Directory ............................................................................... 49
6.14 Searching for a Contact in the Corporate Directory using T9 .......................................... 50
6.14.1 Changing from T9 to A/a/1 ................................................................................................. 50
6.15 Defining a Speed Dial ...................................................................................................... 51
6.15.1 Defining a Phone Key as a Speed Dial.............................................................................. 51
6.15.2 Configuring Pause Dialing for a Speed Dial to an Ext. behind an IVR .............................. 52
6.15.3 Using a VocaNOM Speed Dial .......................................................................................... 52
6.15.4 Editing a Speed Dial .......................................................................................................... 52
6.15.5 Deleting Speed Dials ......................................................................................................... 52
6.16 Defining Phone Keys as Paging Dials ............................................................................. 53
6.17 Changing your Presence Status ...................................................................................... 54
6.18 Viewing Microsoft Exchange Calendar in the Phone Screen .......................................... 55
6.19 Receiving Meeting Reminders ......................................................................................... 56
7 Performing Basic Operations ................................................................................... 57
7.1 Using Audio Devices ........................................................................................................ 57
7.2 Making Calls .................................................................................................................... 57
7.2.1 Dialing ................................................................................................................................ 58
7.2.2 Redialing ............................................................................................................................ 59
7.2.3 Dialing a Missed Call ......................................................................................................... 60
7.3 Answering Calls ............................................................................................................... 60
7.4 Rejecting Incoming Calls ................................................................................................. 61
7.5 Silencing Incoming Calls .................................................................................................. 61
7.6 Making a New Call Even Though a Call is Coming in ..................................................... 61
7.7 Ending an Established Call .............................................................................................. 62
7.8 Viewing Missed, Received and Dialed Calls .................................................................... 62
8 Performing Advanced Operations ........................................................................... 65
8.1 Answering Waiting Calls .................................................................................................. 65
8.2 Placing a Call On Hold ..................................................................................................... 66
8.3 Handling Multiple Incoming Calls ................................................................
..................... 66
8.4 Calling a Contact from 'Favorites' .................................................................................... 67
8.5 Using a Speed Dial to Place a Call .................................................................................. 67
8.6 Transferring Calls ............................................................................................................ 68
8.6.1 Performing a Blind Transfer ............................................................................................... 68
8.6.2 Performing a Consultative Transfer ................................................................................... 68
8.6.3 Performing a Semi-Consultative Transfer.......................................................................... 69
8.6.4 Merging Calls ..................................................................................................................... 70
8.7 Parking a Call .................................................................................................................. 71
8.8 Configuring Group Call Pickup (GCP) ............................................................................. 71