User's Manual 7. Performing Advanced Operations
Version 3.0.1 91 450HD IP Phone
7.5 Transferring Calls
You can transfer a call to another party using blind transfer (default) or consultative transfer.
Transfer Description
Blind Connects another party to a third party before the third party answers.
Consultative Connects another party to a third party after the third party answers and
agrees to take the call from the second party.
Note:
• The hard TRANSFER key on the phone by default performs a blind transfer.
• Your network administrator can change the key's functionality to consultative transfer.
See the Administrator's Manual for more information.
7.5.1 Performing a Blind Transfer
You can transfer a call to a destination party without consulting them.
To perform a blind transfer:
1. Steven asks you – Alan - to transfer him to Hilary. Press the TRANSFER hard key on the
phone or touch the BXfer softkey, or touch the Call Menu softkey and then touch the
menu option Blind transfer).
2. In the 'Blind transfer to' field, enter Hilary's number (4697) and then touch the Transfer
softkey or wait; Hilary's phone rings.
3. When Hilary picks up, Steve is automatically transferred to Hilary.
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