AudioCodes MSBR Series - Page 68

CHAPTER2 SNMP Trap Alarms
MSBR | SNMP Alarms
Alarm acNqmCqMosAlarm
Event Type communicationsAlarm
Probable Cause The alarm is sent when low conversational voice quality is detected
towards the NQM probe destination.
Severity Condition Text Corrective Action
Minor - "Detected low
conversational voice
quality towards NQM
probe destination
Index <index>. Target
IP address: <IP>,
Conversation MOS:
<score>"
To fix the Noise
Quality Measure
(NQM) result:
■ Perform corrective
action for jitter.
See NQM High
Jitter Alarm on
page58.
■ Perform corrective
action for Real
Time Protocol
(RTP) packet loss.
See NQM High
Packet Loss Alarm
on page58.
■ Perform corrective
action for long
Round-Trip Time
(RTT) - the time it
takes for packets
to travel from
source to
destination.
See NQM High RTT
Alarm on page57.
To fix the poor
Conversational Quality
(CQ) that the test
indicates:
■ Try changing the
coder
■ Try using RTP-
Redundancy
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