AudioCodes MSBR Series - All SIP Proxies Connection Lost per Proxy Set Alarm

CHAPTER2 SNMP Trap Alarms
MSBR | SNMP Alarms
Alarm acBoardCallResourcesAlarm
■ Reduce traffic
Cleared Percentage of busy
channels falls below the
predefined RAI low
threshold
-
All SIP Proxies Connection Lost per Proxy Set Alarm
Table 2-15: acProxyConnectionLost
Alarm acProxyConnectionLost
OID 1.3.6.1.4.1.5003.9.10.1.21.2.0.94
Description The alarm is sent when all or some proxy servers in a Proxy Set are offline.
Source
Varbind Text
System#0
Alarm Text Proxy Set Alarm Text
Event Type communicationsAlarm
Probable
Cause
■ Network issue (connection fail due to network/routing failure).
■ Proxy issue (proxy is down).
■ AudioCodes device issue.
Severity Condition Text Corrective Action
Major Connection to all the
proxy servers in the
Proxy Set are lost
(offline) and the 'Proxy
Load Balancing Method'
parameter is disabled.
"Proxy Set <ID>:
Proxy lost. looking
for another
proxy"
1. Ping the proxy
server. If there is
no ping, contact
your proxy pro-
vider. The prob-
able reason is the
proxy is down.
2. Ping between the
proxy and Audi-
oCodes device. If
there is no ping,
the problem could
be a net-
work/router issue.
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