Chapter 28: Short Codes
Short codes are numbers that you can dial to enable and disable various features. The following
are default short codes that may be available. However, your system administrator can remove and
change the short codes available to you or all users. To use a short code, you may have to put your
currently call on hold.
These are useful as they can be dialed from any phone on the system. For example, this allows you
to login at a basic analog extension and still control a number of features.
Some short codes require you to enter some information when you dial them, typically an extension
number. That is indicated by N in the short codes shown below.
Park/Unpark
Feature Dial Description
Park Call *37*N# Parks the held call using the park number dialed in place of
N.
Unpark Call *38*N# Unpark the call parked using the park number N.
Call Pickup
Feature
Dial Description
Pickup Any Call *30 Answer a call ringing on the telephone system.
Pickup a Group Call *31 Answer a call ringing a group of which you are a member.
You can use this even if your group membership is currently
set to disabled.
Pickup a Users Call *32*N# Pickup a call ringing a user's extension number (N).
Pickup a Group Members
Call
*53*N# Pickup a call ringing the members of a group (N). This does
not necessarily have to be a group call.
Conference
Feature
Dial Description
Conference Held Calls *47 Start a conference between yourself and any calls that you
have on hold.
Join a Conference *55*N# Join a conference where N is the conference ID.
March 2023 Using 1408/1416 Phones on IP Office 155
Comments on this document? infodev@avaya.com
To Next Page
Loading...
